Helpdesk services provide guidance on SAP usage to the end users and key users within the organization. Depending on the criticality, answers are provided within stipulated timeframes.
Based on our experiences in managing complex SAP involvement, we have created Remote Managed Services offering to address a number of our customers. We provide remote support through dedicated, reliable and secure connection from our SAP Center of excellence to your site and allow you to gain access to benefits of outsourcing. Not only you gain by our proven expertise in managing live sites, it also addresses your issues like high turn over of SAP professionals and lack of specialized and costly tech expertise.
Our Center of excellence in Chennai, India provides 24x7 hourly around the clock SAP BASIS and functional emergency support and system checks. You also gain access to wide array of technical expertise to power your SAP by innovative & creative add-ons, changes etc. Our SAP maintenance Services provide support in most complex areas of SAP and BASIS Administration and Monitoring, Database Monitoring and Routine Health Checks, without having to shift your SAP Hardware and Infrastructure offsite. Our SAP maintenance Services enables you to free up your SAP & IT Personnel to focus on strategic based development of services to both internal and external customers.